System Users & Functions

The Unified Incident Reporting application has the following user permissions:

• Administrative Contacts (Provider) This contact information is provided to State Investigators with any report submitted by this organization.

• Staff (Provider) can create and submit Incident Reports for review.

• Reviewers (Provider) can complete reviews of Staff-submitted reports before submission to the State Agency for Triage and Investigation.

• Administrators (Provider and State Agency) can invite other users, set permissions, select Primary Reviewers, and reset passwords.

• Triage (State Agency) can create Incident Reports, can view provider submitted reports that have not yet been accepted for investigation, add comments, send reports back to the originating provider for updates, and finally accept and assign completed reports.

• Investigators and Contributing Investigators (State Agency) can modify Incident Reports that have been accepted for investigation. This includes all capabilities like logging actions taken, modifying incident contacts, managing attachments, and updating the status and outcomes of an investigation.