Correcting an Invoice

Provider Corrections Required Quick Training

Completing Corrections - Providers

As a Provider, you must complete corrections from within the Invoice that is Marked for Corrections. To complete corrections on an invoice, complete these steps:

Log into STAR
Navigate to the Invoice Trackers under Overview Tracking. The number within the orange circle on each track indicates the number of invoices in that current state.
Select Take Action under Corrections Required.
This will direct you to the Invoice Management feature.

Locate any invoices needing corrections under Corrections Required - Awaiting Action.
To begin your corrections, click on the teal-colored name of your Provider under Invoice Details.

Review the comments section to see what corrections are required.
Services that are in Orange have been selected by the Lead Agency as in need of corrections.
To update an existing service, click on the name of the service under Service.
Once you have opened the existing service, update any of the fields (Date of Activity, Cost of Activity, Documentation, etc.) and click Save once completed.

To delete a service from the invoice, click on the Trash Can icon on the highlighted service.
To add a new service to an invoice, click on the Add a New Service dropdown.

To turn in your corrections, select the Corrections Completed status from the Action drop-down.
14. Then, select Submit Action.
The invoice will then be returned to the Lead Agency for review.

Providers have 30 days from the date an invoice is returned for corrections to submit the correction(s). If not corrected in 30 days, the invoice will be automatically denied.

The Fund Source and Service Month on an invoice cannot be corrected. An invoice submitted for the wrong fund source or service month must be denied by the program manager.