Submitting a Corrected Invoice

Lead Agency Staff will review and approve created invoices for all Vendors. They also have the ability to mark an invoice for Corrections. Providers have 30 days to correct an invoice or it will be automatically denied.

The Home screen will display Invoices marked for Corrections, Pending Approval, and Pending Payment:

Tip: This screen can be viewed at any time by clicking Program in the upper right corner of the screen.

 Tip: The Outstanding amount includes submitted transactions that have not been paid or denied.

To Correct an Invoice

1. Click Take Action under Corrections Required. Any invoices that have been marked for corrections are displayed.

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2. Click on the Provider Name under Invoice Details. The invoice will display with associated services. The service marked for corrections will be highlighted in orange.

3. Click the Service to make corrections.

   1. (Edit the service date or service amount.)

4. Click the Take Action drop-down and click the Corrections Completed action.

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5. Click Submit Action. This will return the invoice to the Lead Agency for review and approval.

To Add Comments to an Invoice

1. Click View under Corrections Required. Any invoices that have been marked for corrections are displayed.

2. Click on the Provider Name under Invoice Details. The invoice will display with associated services. The service marked for corrections will be highlighted in orange.

3. Click the Add Comment button.

4. Click the Comment field and enter any comments for the Lead Agency.

5. Click Submit Comment.