Users/Permissions

Administrators can add new users and manage their roles. Below is a list of each user role and what functions they can perform in the system:

Permission	Functions
Provider Administrative Contact	Contact information is provided to LCA Investigators with any report submitted by this organization.
Organization Administrator	Can invite other users, add and remove roles, select Primary Reviewers, and reset passwords.
Staff	Can create, edit, and submit Incident Reports for review.
Reviewer	Can review Staff-submitted reports before submission to the LCA for Triage and Investigation.
LCA Administrative Contact	Contact information is included in the Investigation portion of reports.
Oversight Administrator	Can invite other users, add and remove roles, and reset passwords.
Triage	Can view provider-submitted reports that have not yet been accepted for investigation, add comments, send reports back to the originating provider for updates, and finally accept and assign reports to Responsible Agents.
Agent	Can modify Incident Reports that have been accepted for investigation. This includes all capabilities like logging actions taken, modifying incident contacts, managing attachments, and updating the status and outcomes of an investigation.

Incident Reporting