Methadone - BHSD

Owned by Spencer
Last updated: Feb 10, 2022 by Emily Goleski
3 min read

To register a client, review our guide here: Client Registration

Purpose and Introduction

This document describes the basics of navigating in the STAR Methadone module including finding clients, uploading data, and viewing service and dosage data for clients.

Find a Client

 Remember: Always search for a new Client to ensure they are not already registered and receiving services at another provider before uploading their data to the Methadone Central Registry in STAR.

 From the Home screen:

  1.  Click Client

  2. Click Find Methadone Client.

  3. Click the First Name field and enter the name.

  4. Click the Last Name field and enter the name.

  5. Click the Date of Birth Field and enter DOB.

  6. Click the Last 4 SSN field and enter the last 4 digits of the SSN.

  7. Click Driver’s License Number and enter the number.

  8. Click Find Client.

  9. Possible Clients are displayed or a message stating: No client found. Please try again is displayed.

  10. Click the Client ID of the individual found on the list of possible matches.
    Tip: Not all fields are required to Find a Client. You can Find by First Name only as an example.

  11. The Client Dashboard is displayed listing services and displaying Services and a Chart of Client Treatment Episodes.

Tip: Most recent Visit is displayed on top.

View Client Contact Information

From the Client Dashboard:

 1. Click the Profile or Contact tab.

View Client Notes

From the Client Dashboard:

  1. Click the Notes tab.

  2. Current Notes for the client will display.

Tip: As notes are added the (0) on the tab will update.

To add a Note:

  1. Click the Notes section and enter notes.

  2. Click the Date calendar and click date.

  3. Click Add Note.

  4. The newly added note is displayed in the Current Notes table with date, text, and entered by.

Tip: Client Notes can only be entered and viewed by BHSD personnel.

Mandated Data

From the Client Dashboard:

  1. Click the Mandated Data tab.

    1. The Mandated Data tab will have an orange exclamation indicator if Initial Registration is missing, or if the last record occurred over 210 days ago.

  2. Click on any of the completed records to view that Mandated Data record.

  3. Click Cancel to return to the Mandated Data tab, or click any of the other tabs on the Client Dashboard.

View Active Clients

From the Home screen:

  1. Click Take Action under List of Active Clients.

  2. Clients registered at the Provider Site are displayed

  3. Click a Client ID.

  4. The Client Dashboard is displayed.

View Data Uploads

From the Home screen:

  1. Click Take Action under Data Uploads.

  2. Click Upload History.

  3. Records accepted/unaccepted are displayed below.

Reports

From the Home screen:

  1.  Click Reports drop-down and click Methadone Provider Statistics.

  2. Report details are displayed.

Tip: To see details click on the underlined number in the Active Clients, Last File Upload, or Find Operations Column.

Tip: Click the Back button on the title bar to return to the summary report.

Questions

For any questions, email support@fallingcolors.com