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Billing Icon Definitions

User Group

Action

Invoice Moves To…

Status (Sub-status)

System

Invoice Generated

Pending Approval (Awaiting Action)

System

Process Payment

Invoice History (Paid)

Provider

Corrections completed

 

Pending Approval (Awaiting Action)
If Approver was the previous actor

 

Pending Payment (Awaiting Action)
If Payor was the previous actor

Approver

Approved by the lead agency

Pending Payment (Awaiting Action)

Approver

Denied by the lead agency

Invoice History (Denied)

Payor

Payment authorized by the payor

Invoice History (Paid)

Payor

Denied by the payor

Invoice History (Denied)

Payor

First level payment approval completed

Pending Payment (In Process)

Payor

Submit for Payment

Invoice History (Processed)

Approver or Payor

Provider corrections required

Corrections Required (Awaiting Action)

Approver or Payor

In review

Pending Approval (In Review)
If action is taken by the Approver

 

Pending Payment (In Review)
If action is taken by the Payor

Approver or Payor

Placed on administrative hold

 

Pending Approval (Administrative Hold)
If action is taken by the Approver

 

Pending Payment (Administrative Hold)
If action is taken by the Payor

 


Dashboard

The Overview Tracking tiles provide at-a-glance information on billing and items requiring action.

  1. The Highlighted Title indicates the current view.

  2. The left navigation titles show all programs that a user has access to.

3. The Orange Icons indicate Action Items for that specific tracker.

Click on the teal tile below (Take Action and Pending Invoices) to review an invoice in that state.

4. QA Review grants access to the Boxing Ring, for tracking and reviewing recoupments

5. Clicking on “Programs” will return the user to the Overview Dashboard.

6. The Client tab provides access to Client Find/Registration functions.

7. Clicking on the upper right corner allows the user to update their Name, Email Address, and Password, and to Logout.

Project Selection from Dashboard



  1. Select the Program you wish to bill for. It will be highlighted after making your selection.

2. Select the intended Fiscal Year when billing. This will default to the current Fiscal Year.

3. Select the Billable Project by clicking on the Teal Project Title to add services.

4. The Allocation header indicates the total funding allocated for the selected Fiscal Year

5. The Paid header indicates the amount of funding paid to date.

6. The Outstanding header indicates the amount billed but not yet paid.

7. The Remaining header indicates the remaining funds for the selected fiscal year.

Adding a Service

  1. By clicking on the Project line, the Add Services feature will appear for the selected Fiscal Year.

  2. To add a service, click on the teal Add Service Button

  3. Click Return to Program Summary to return to the previous page.

Adding Workbook: Required Fields

  1. Specify Date of Activity: Enter date of Service Activity, or the date range for the service.

  2. Specify Cost of Activity: Enter Cost.

  3. Signed PDF: Upload signed Invoice.

  4. Excel Workbook: Upload workbook.

  5. Supporting Documentation: Check Yes if supporting documentation is required.

  6. Supporting Files: Upload documents if required (up to 5 documents).

    1. Workbooks supporting documentation allows any file type (Word, PDF, Excel, txt, etc.)

  7. Acknowledgment: Check to acknowledge information is verified.

  8. Click Save.

9. Successfully submitted services appear within the Service list with a unique Transaction ID.

10. To edit the existing service, click on the Teal Service Line.

11. To delete a service, click on the Trash Can Icon

Services are bundled into Invoices each day at midnight.

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