To register a client, review our guide here: Client Registration

Purpose and Introduction

This document describes the basics of navigating in the STAR Methadone module including finding clients, uploading data, and viewing service and dosage data for clients.

Find a Client

 Remember: Always search for a new Client to ensure they are not already registered and receiving services at another provider before uploading their data to the Methadone Central Registry in BHSDSTAR.

From the Home screen:

1. Click Client

2. Click Find Methadone Client.

3. Click the First Name field and enter the name.

4. Click the Last Name field and enter the name.

5. Click the Date of Birth Field and enter DOB.

6. Click the Last 4 SSN field and enter the last 4 digits of the SSN.

7. Click Driver’s License Number and enter the number.

8. Click Find Client.
   Tip: Not all fields are required to Find a Client. You can Find by First Name only as an example.

9. Possible Clients are displayed or a message stating: No client found. Please try again is displayed.
   

   

10. Click the Client ID of the individual found on the list of possible matches.

11. The Client Dashboard is displayed listing services.

Tip: Most recent Visit is displayed on top.

Edit Client Contact Information

From the Client Dashboard:

1. Click the Profile or Contact tab.

2. Click any of the fields and enter/edit the information.

3. Click Save.

The Client Dashboard is displayed.

View Active Clients

From the Home screen:

1.  Click Take Action under List of Active Clients.

2. Clients registered at the Provider Site are displayed.
   

   

3. Click a Client ID.

4. The Client Dashboard is displayed.

Data Uploads

From the Home screen:

1. Click Take Action under Data Uploads.

2. Click File Type drop-down and click file type.

3. Click Browse and find the file on your PC.

4. Click Submit File.

5. Records accepted/unaccepted are displayed below.

   

6. If corrections are required, make the necessary corrections to the records and re-submit them.

Reports

From the Home screen:

1. Click Reports drop-down and click Methadone Provider Statistics.

2. Report details are displayed.

Tip: To see details click on the underlined number in the Active Clients, Last File Upload, or Find Operations Column.

Tip: Click the Back button on the title bar to return to the summary report.

Mandated Data

Add Initial Registration:

From the Client Dashboard:

1.  Click Date of Initial Registration calendar and select date.

2. Click Veteran drop-down and click status.

3. Click Marital Status drop-down and click status.

4. Click Pregnant drop-down and click status (female clients only).

5. Click Family Member / Significant Other drop-down and select an option.

6. Click Living Arrangement drop-down and click arrangement.

   1. If ‘Place not meant for habitation' is selected, click Length of Time in this Arrangement drop-down and click status.

7. Click Education drop-down and click status.

8. Click School drop-down and click status.

9. Click the Employment Status drop-down and click status.

   1. If ‘Not in Labor Force’ is selected, click the Not In Labor Force drop-down and click status.

10. Click Source of income drop-down and click source.

11. Click Voluntary/Involuntary at Admission and click status.

12. Click Referral Source and select an option.

    1. If ‘Court/Criminal Justice Referral/Dui/Dwi’ is selected, click the Criminal Justice Referral drop-down and select an option.

13. Click Arrest in the Past 30 days drop-down and click # of arrests.

14. Click Health Insurance drop-down and click insurance carrier.

15. Click SMI drop-down and click status.

16. Click SED drop-down and click status.

17. Click Substance Abuse Problem and/or Mental Health Diagnosis drop-down and click status.

    1. If any option other than ‘None’ is selected:

    2. Click the Drug Code drop-down and select an option.

    3. Click the Route of Administration drop-down and select an option.

    4. Click Frequency of Use drop-down and click status.

    5. Click Age at First Use and select an option.

    6. Click Days Waiting to Enter SA Treatment and select an option.

    7. Click Attendance at SA Help in the last 30 Days and click status.

    8. Click Opioid Therapy drop-down and click status.

    9. Click Substance Abuse Diagnosis and enter the code (must be a valid code).

    10. Click Substance Abuse Problem (Secondary) and select an option. 

        1. If any option other that ‘None is selected’, repeat steps 19.a.i – 19.a.ix
           

           

18. Click Is There a Mental Health Diagnosis? And click status (system enforces ‘Yes’ if SMI and/or SED is set to ‘Yes’).

19. Click Save.

Add Check-In

From the Client Dashboard:

1. Click the Mandated Data tab.

   1. The Mandated Data tab will have an orange exclamation indicator if Initial Registration is missing, or if the last record occurred over 210 days ago.

   2. After clicking the Mandated Data tab, the number of remaining days until the client’s next Check-in is due is displayed.

2. Click the Client Check-In button.

3. Click Date of Check-In calendar and select date.

4. Click Veteran drop-down and click status.

5. Click Marital Status drop-down and click status.

6. Click Pregnant drop-down and click status (female clients only).

7. Click Family Member / Significant Other drop-down and select an option.

8. Click Living Arrangement drop-down and click arrangement.

   1. If ‘Place not meant for habitation’ is selected, click Length of Time in this Arrangement drop-down and click status.

9. Click Education drop-down and click status.

10. Click School drop-down and click status.

11. Click the Employment Status drop-down and click status.

    1. If ‘Not in Labor Force’ is selected, click the Not In Labor Force drop-down and click status.

12. Click Source of income drop-down and click source.

13. Click Arrest in the Past 30 days drop-down and click # of arrests.

14. Click Health Insurance drop-down and click insurance carrier.

15. Click SMI drop-down and click status.

16. Click SED drop-down and click status.

17. Click Substance Abuse Problem and/or Mental Health Diagnosis drop-down and click status

    1. If any option other than ‘None’ is selected:

    2. Click the Drug Code drop-down and select an option.

    3. Click the Route of Administration drop-down and select an option.

    4. Click Frequency of Use drop-down and click status.

    5. Click Age at First Use and select an option.

    6. Click Days Waiting to Enter SA Treatment and select an option.

    7. Click Attendance at SA Help in the last 30 Days and click status.

    8. Click Opioid Therapy drop-down and click status.

    9. Click Substance Abuse Diagnosis and enter the code (must be a valid code).

    10. Click Substance Abuse Problem (Secondary) and select an option. 

        1. If any option other than ‘None is selected’, repeat steps 19.a.i – 19.a.ix

18. Click Is There a Mental Health Diagnosis? and click status (system enforces ‘Yes’ if SMI and/or SED is set to ‘Yes’).

19. Click Save.

Deactivate Client

From the Client Dashboard:

1. Click the Mandated Data tab.

   1. The Mandated Data tab will have an orange exclamation indicator if Initial Registration is missing, or if the last record occurred over 210 days ago.

   2. After clicking the Mandated Data tab, the remaining days until the client’s next Check-in is due are displayed.

2. Click the Deactivate Client button.

3. Click Date of Last Contact calendar and select date.

4. Click Deactivation Reason and click status.

5. Click Date of Deactivation calendar and select date.

6. Click Veteran drop-down and click status.

7. Click Marital Status drop-down and click status.

8. Click Pregnant drop-down and click status (female clients only).

9. Click Family Member / Significant Other drop-down and select an option.

10. Click Living Arrangement drop-down and click arrangement.

    1. If ‘Place not meant for habitation’ is selected, click Length of Time in this Arrangement drop-down and click status.

11. Click Education drop-down and click status.

12. Click School drop-down and click status.

13. Click the Employment Status drop-down and click status.

    1. If ‘Not in Labor Force’ is selected, click the Not In Labor Force drop-down and click status.

14. Click Source of income drop-down and click source.

15. Click Arrest in the Past 30 days drop-down and click # of arrests.

16. Click Health Insurance drop-down and click insurance carrier.

17. Click SMI drop-down and click status.

18. Click SED drop-down and click status.

19. Click Substance Abuse Problem and/or Mental Health Diagnosis drop-down and click status

    1. If any option other than ‘None’ is selected:

    2. Click the Drug Code drop-down and select an option.

    3. Click the Route of Administration drop-down and select an option.

    4. Click Frequency of Use drop-down and click status.

    5. Click Age at First Use and select an option.

    6. Click Days Waiting to Enter SA Treatment and select an option.

    7. Click Attendance at SA Help in the last 30 Days and click status.

    8. Click Opioid Therapy drop-down and click status.

    9. Click Substance Abuse Diagnosis and enter the code (must be a valid code).

    10. Click Substance Abuse Problem (Secondary) and select an option. 

        1. If any option other than ‘None is selected’, repeat steps 19.a.i – 19.a.ix

20. Click Is There a Mental Health Diagnosis? and click status (system enforces ‘Yes’ if SMI and/or SED is set to ‘Yes’).

21. Click Save.

Questions

For any questions, email support@fallingcolors.com