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AHP Staff will review and approve created invoices for all Vendors. They also have the ability to mark an invoice for Corrections or Deny an Invoice.

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3. Click the Take Action drop-down and click the appropriate action.

4. Click Submit Action.

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Action Taken

Definition

Generated by process

Created in the system but no decisions have yet been made.

In review

Lets the provider know the invoice is being reviewed.

Approved by the lead agency

Lets the provider know the invoice is Approved. (Moves the invoice to the Pending Payment Tab)

Denied by the lead agency *

Lets the provider know the invoice is Denied. (Moves the invoice to the Invoice History Tab)

Placed on administrative hold *

Lets the provider know the invoice is on hold.

Provider corrections required *

Lets the provider know the invoice requires corrections. (This decision is the only decision that requires action on the part of the Provider)

Paid

Lets the provider know the invoice is Paid. (Moves the invoice to the Invoice History Tab)

*Indicates that a Reason and Comments are also required.

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  1. Click the Reason drop-down and click the appropriate reason.

  2. Click Comments and enter any comments.-For Denied, Administrative Hold, and Provider Corrections Required, an initial comment is required , and is automatically shared with the provider.

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Tip: Denied Invoices are terminated and no further actions can be taken. Administrative Hold should be used if needed. (For example-: to create a CRF to add additional funds to the provider’s allocation)

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  1. Click Take Action under Pending Approval. Invoices screen will display listing Invoices for which you are designated to approve.

  2. Click on the Provider Name under Invoice Details for an Invoice.

  3. The invoices screen will display with associated services.

  4. Click Browse under Approver Files and double-click the file to upload.

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