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Note: Care Coordinators and MCOs must select a Hospital first in order to create a Plan of Safe Care. |
Step 1
To begin filling out a Plan of Safe Care, click the + button at the bottom-right of the screen.
Step 2
Fill out all sections of the Plan of Safe Care.
Tips & Tricks
To return to the home screen, click “Return to NM Healthy Families” at the top
As you fill out the Plan of Safe Care details, you can move sequentially through questions with the Previous & Next buttons or jump between questions using the navigation bar on the left.
Notice the There will be checkmarks indicating completed questions, and the counters indicating how much of each section and the entire document you’ve completed
as you proceed.
Required fields are indicated with an *.
Tips & Tricks
You can collapse or expand sections to quickly navigate through the Plan of Safe Care.
Warning indicators, looking like appearing as Stop signs will appear if your answers to any questions are incomplete or incorrectly formatted.
These indicators will appear beside the question, and at the top of any section containing questions needing attention.
Based on your answers to some questions, you will see additional questions appear, for example, based on the number of key household members indicated, you will be asked to fill out additional questions for each.
Save and Exit and an Exit Icon will be displayed in the lower right so that a Plan of Safe Care can be begun and saved, and then re-accessed later for completion.
A “Complete” button is displayed, but is only available to be clicked when all required fields in the survey have been filled in.
More Information Needed
Sometimes the Plan of Safe Care will require additional information, based on an answer you provide. For example, in the Support Services section, you’ll need to provide details about any services marked “Yes” as shown below:
Step 3
When all the fields have been filled out correctly, your form will be saved, and the “Finish It!” “Complete” option will appear at the bottom right of the question card. Click “Finish It!” “Complete” to complete the Plan of Safe Care.
Step 4
The system will return you to the Plans of Care screen and generate a PDF of the completed Plan of Care and automatically begin a download of the finished PDFSafe Care. To view and print the Plan of Safe Care, navigate to your browser’s downloads folder and open the PDF in your document reader of choice.locate the Plan of Safe Care you just created and click the Download Icon.
Step 5
When you have reviewed the Plan of Safe Care and are ready to submit, click the Submit Icon. Select the MCO, enter any free text Additional Comments, and click Submit. The MCO Manager will receive an email notification.
