...
For any issues please explain the issue you encountered and the steps completed before the issue occurred. If possible include screen shots screenshots without client/patient information. This will help us to re-produce reproduce the issue and assist us to triage.
...
This will create a help desk ticket and you will receive a response within 24 hours.
Support operates 9am-5pm EST8 AM - 5 PM MST, Monday-Friday, except holidays.
...