The following is an overview of the flow of Falling Colors NMSTAR Vendor Registration and Contracting Process. This must occur before funds can be allocated to a Vendor.
...
Complete and submit their STAR Vendor Profile.
Sign the required contracts.
Lead Agency SOW.
Falling Colors Contracts.
Both must be completed in order to proceed.
Step 5: EFT Verification and Attestation
...
The Lead Agency then reviews the Burn Rate in NMSTAR and submits a Change Request Form (CRF) to Falling Colors Support for processing to allocate funding. CRF forms can only be processed once an SOW has been executed.
Step 8: Granting User Access
Falling Colors Support will then update the Vendor’s STAR NMSTAR Permissions to enable billable access to the allocated funding.
Falling Colors Support (support@fallingcolors.com) can offer training to the provider and will be glad to assist them whenever they need help. Falling Colors also has several helpful STAR Manuals & Guides for the Vendor’s quick reference and review.
...
The Vendor submits services to the Lead Agency in STAR NMSTAR and invoices are generated for Lead Agency approval in NMSTAR. Once approved, invoices are reviewed and approved for payment by Falling Colors. Falling Colors processes invoices for payment each week on Wednesday mornings.