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If your project utilizes the Supporting Documentation service, please see the following information:

What is the Supporting Documentation Service?

The Supporting Documentation service is a $0 encounter that can be utilized to affiliate additional documentation with billable services.

Not all STAR Encounter Services are configured to collect documentation. Some STAR Encounter Services have a specific number of documentation slots. To ensure documentation can be affiliated with your billable services, the Supporting Documentation service can be used to help submit your documentation.

How do I use the Supporting Documentation Service?

  1. First, you must enter a billable service. (Programmatic Supplies and Expenses, Outreach, Training, etc.)

  2. Once you have submitted a billable service, you can then use the Supporting Documentation Service.

  3. When adding the Supporting Documentation service, you must:

    1. Enter the same Fund Source as the submitted billable service.

    2. Enter the same Dates of Service as the submitted billable service.

  4. Upon the next invoice generation date, the submitting Supporting Documentation service and its documents will be bundled into an invoice alongside the corresponding billable services.

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I don’t see this as an option. How can I use it?

If there is a need to submit additional documentation for a project and you do not see the Supporting Documentation service as an option, please reach out to support@fallingcolors.com for assistance and troubleshooting.

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