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The Consumer Satisfaction Survey application has 4 primary users.

Vendors

  • Making calls to client and families.

  • Submitting call results.

  • Conducting and Submitting Survey results.

Vendor Manager

  • Adding user accounts.

  • Running Reports.

  • Overseeing survey collection status.

BHSD

  • Running Reports.

  • Overseeing survey collection status.

MCO

  • Running Reports.

  • Overseeing survey collection status for clients at their MCO.

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