Contact Application Support
Please send your question or issue to us via email. Please remember that it is a HIPAA Violation to send client/patient names through email, please use the system assigned Plan of Care ID for the client/patient.
For any issues please explain the issue you encountered and the steps completed before the issue occurred. If possible include screenshots without client/patient information. This will help us to reproduce the issue and assist us to triage.
Please send your email to:Â support@fallingcolors.com
This will create a help desk ticket and you will receive a response within 24 hours.
Support operates 8 AM - 5 PM MST, Monday-Friday, except holidays.Â
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