Users/Functions
The Consumer Satisfaction Survey application has 4 primary users.
Vendors
Making calls to clients and families.
Submitting call results.
Conducting and Submitting Survey results.
Vendor Manager
Adding user accounts.
Running Reports.
Overseeing survey collection status.
BHSD
Running Reports.
Overseeing survey collection status.
MCO
Running Reports.
Overseeing survey collection status for clients at their MCO.