Login and Reset Forgotten Passwords (Healthy Families)
Logging In
Step 1
To access the Healthy Families Portal, navigate to https://nmhealthyfamilies.org
Step 2
Enter your username and password in the fields provided, then click the “Login” button.
Resetting a Forgotten Password
Step 1
If you have forgotten your password, click “Forgot my password” at the bottom of the Login card.
Step 2
Enter the email address associated with your account and click “Submit.”
Step 3
Check you email for a message titled “Reset Password.” Open the email and click the button that invites you to change your password.
Step 4
Enter your email address and a new password that is at least 8 characters long and includes at least one number, lower case letter, upper case letter, and symbol. The guides below the password field will deactivate as you meet each requirement.
Notice in the screenshot below, that Number Capital Lower are gray, indicating those requirements have been met, while Symbol is highlighted, indicating the new password still requires a symbol, and the character counter shows this password only includes 7 out of the required 8 characters.
When the new password meets the requirements, and you’ve properly confirmed the password by retyping it in the second field to Match, all the warning indicators will deactivate, the character counter will turn into a checkmark, and the submit button will become active, as shown in the screenshot below:
Step 5
Click Submit, and you’ll be taken back to the login screen, where you can login with your email address and the new password you just created.
If you have any issues, please reach out to support@bhsdstar.org.