Program Managers

Owned by Spencer
Last updated: Nov 30, 2023 by Shauna Hovden
3 min read

Super Quick Guide for Lead Agency PMs in NMSTAR.

Please see the User Guides for a detailed description of all functionality.

This table displays a list of current programs. Click on any program to see a list of providers participating in this program.

The number of invoices at any stage of the process is displayed in the orange circle on their respective tile.

  • Corrections Required is for invoices that require corrections to be made before they may be approved.

  • Pending Approval is for invoices awaiting approval by the Lead Agency.

  • Pending Payment is for invoices awaiting payment by you.

  • Invoice History includes all invoices that have been either paid or denied.

Invoice History

Those under ‘Invoice History’ will display all the invoices in either the Paid or the Denied tab.

Pending Payment

Clicking View for Pending Payment will take you to the Invoice List page.

The top bar allows you to adjust criteria that control the information displayed on the list. Once here, you can make any criteria changes to view any of the invoices currently in your system.

There are three tabs for invoices in the ‘Pending Payment’ state:

  • Awaiting Action

  • In Review

  • Administrative Hold

Each tab has a number indicating the number of invoices in each state. Click on one of these tabs to see invoices listed under the tab.

Pending Approval

Clicking view for ‘Pending Approval’ will display all the invoices requiring your attention or action.

The top bar allows you to adjust criteria that control the information displayed on the list. Once here, you can make any criteria changes to view any of the invoices currently in your system.

There are three tabs for invoices in the ‘Pending Payment’ state:

  • Awaiting Action

  • In Review

  • Administrative Hold

Each tab has a number indicating the number of invoices in each state. Click on one of these tabs to see invoices listed under the tab.

During the transition in fiscal years, it will be necessary to view different fiscal years to complete action on outstanding invoices.

You can change the fiscal year using the criteria row at the top of the page.

Take Action on an Invoice

To take action on an invoice, click on the provider’s name under Invoice detail. Doing so opens the Invoice details.

Learn more about How To Take Action on an Invoice here.