ASO Policies and Procedures
Billing Window Request History
The Billing Window Request History report can be used to review any open billing window requests that have been processed for the projects that you oversee in NMSTAR.
Click on your Invoices (Lead Agency) link from your Welcome Screen.
Click on the Overview Reports dropdown.
Select the Billing Window Request History report.
The Billing Window Requests report will display the most recent OBWR submitted for one of your Projects/Providers
Filter Options:
You can filter this report using the following options:
From (date): The beginning of the date range you wish to specify.
To (date): The end of the date range you wish to specify.
Provider: The Provider Organization (if they have multiple locations) you wish to view.
Location: If you wish to view a distinct provider location, it can be specified here.
Program: To review all requests under one Program.
Project: To review requests for a distinct project.
Include closed FY: Yes/No
Understanding the Report:
Results will display with the following information:
Provider: will display the relevant NMSTAR Provider ID, Provider Organization, and Provider Location.
Program/Project: will display the distinct project the request was for.
Request:
Date: the date the request was processed.
Name: the individual who requested the OBWR.
Ticket ID: the corresponding Falling Colors Support Ticket ID.
Reason: the indicated reason from the request is included.
Status: if the request was approved/not.
Current: the billable start date prior to the request.
Requested: the new billable start date.
Have questions? Contact support@fallingcolors.com
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