These pages shall document the policies and procedures followed by the staff of the State of New Mexico’s Health Care Authority (HCA), referred herein as “Agency”, in managing the Administrative Service Organization (ASO) Service Agreement. This shall include the member agencies such as Human Services Department (BHSD), Children, Youth, and Families Department (CYFD), Early Childhood Education and Care Department (ECECD), Supreme Court Administration of Courts (AOC), Public Education Department (PED), Higher Education Department (HED), Corrections Department (CD), Department of Health (DOH), Developmental Disabilities Council (DDC), and Aging and Long-Term Services (ALTSD), referred herein as “Member Agencies”.

NM BEHAVIORAL HEALTH CARE AUTHORITY MEMBER AGENCIES:

• Aging and Long-Term Services Dept (ALTSD)

• Behavioral Health Services Division (BHSD)

• Children, Youth, and Family Dept (CYFD)

• Human Services Dept (HED)

• Developmental Disabilities Council (DDC)

• Dept of Health (DOH)

• Early Childhood Education and Care Dept (ECECD)

FALLING COLORS AS THE ADMINISTRATIVE SERVICES ORGANIZATION (ASO)

• Administering ~$150 million annually in health and human service dollars

• Contracting with 300+ providers annually

• Tracking 2.8 million encounters for over 37,000 participants annually 

• Administering 60+ behavioral health programs; including integrated Substance Use Disorder and Mental Health programs  

• Offering end-to-end behavioral health administrative management:  Contracting, payment processing, participant data collection, outcome tracking, service and claims collection and validation, burn rate management, financial reporting  

Open

Open

Contacts

New Mexico Health Care Authority (HCA):

Annabelle Martinez, Deputy Director-Stakeholder Collaboration, HCA/BHSD

Annabellem.martinez@hca.nm.gov

Administrative Services Organization:

Falling Colors – support@fallingcolors.com