Navigating the Staff Roster and Fee Schedule

Locating the Staff Roster

1. Log into STAR.

2. Locate the System Administration section.

3. Click on the Vendor Administration link.

4. Click on the Staff tab on the left-hand side, under Profile.

   1. If you can access multiple locations in STAR, review the Location Dropdown on the left-hand side above Profile.

Adding a Staff Member

1. From the Staff Roster under Vendor Administration, click on the Add Staff button.

2. Under Staff Details, enter the Staff Member’s:

   1. First Name (required)

   2. Last Name (required)

   3. NPI (if applicable, not required)

   4. Start Date (required)

      1. The Staff Member’s Start Date must precede any services they have administered.

3. If the Staff Member’s name matches that of an existing record in STAR, it will appear as a potential match option.

Updating Staff Status

1. If your Staff Member provides services at more than one location, you will need to activate them at the additional location.

2. Click on the Staff Member’s Staff Profile under Staff.

3. Locate the Update Staff Status option.

   1. Under action, choose Activate to activate a staff member.

   2. Choose Deactivate to deactivate a staff member.

   3. Under Effective Date, enter the Start Date for that Staff Member at that location. The Staff Member’s Effective Date must precede any services they have administered.

   4. Under Applies To, select the appropriate location.

4. Click Submit to submit the action.

   1. The Staff Member will now be activated/deactivated at that location.

Locating the Fee Schedule

1. Locate the Fee Schedule tab on the left-hand side under your Vendor Administration section.

2. If you participate in projects for multiple agencies that have Fee Schedules, click on the appropriate Agency Name. (Ex: The-Support-Desk).

Interpretting the Fee Schedule

1. When reviewing the Fee Schedule, please note the following:

   1. The Service Type will display the name of the Service.

   2. The Service Code will display the code affiliated with the Service Type.

   3. The Licensure Level will display any licensures that are eligible for that Service Type/Service Code.

      1. In order to bill for the Service Type, at least one of the eligible Licensure Level certificates must be added to the Staff Member’s Staff Profile.

   4. The Fee: Payout amounts can vary according to the licensure held by the staff member who rendered the service. The Fee Schedule list displays each service along with the payout amount per licensure.

Once you reviewed the Fee Schedule and determined the applicable licensure for your Staff Member, locate their Staff Profile to add their Licensure/Certificate.

1. Navigate to the Staff tab and locate the name of the Staff Member.

2. Click on the Add Licensure/Certification button.

3. Select a Licensure/Certificate Type that matches a Licensure/Certificate from the Fee Schedule.

4. Enter in a Licensure/Certificate ID if applicable. This is required for some Licensure/Certificates.

5. Indicate if the Licensure/Certificate has an Expiration Date.

   1. Enter an Expiration Date. This Expiration Date will affect the time-period in which the Staff Member can administer services, such that it will require an updated Licensure/Certificate when the present one expires.

6. If required, upload the Licensure/Certificate using the File Upload option.

7. Once a file is uploaded, the Licensure/Certificate will automatically save to the Staff’s Profile. (To remove it, click on the Trash Can Icon).