Please see the following directions on how to create an SOW and These are the instructions for completing a SOW and how to submit it to Falling Colors for processing. . Agency-specific SOW Templates are available below for download and quick use. The SOW Template includes Lead Agencies, Lead Agency Divisions, Fiscal Years, Fund Sources, Projects, and the Providers that exist currently in NMSTAR for quick selection in the dropdowns to specify the intended Provider, Project, and Funding for the SOW. SOW Templates per Agency are available upon request and below, please contact support@fallingcolors.com for the SOW template, if needed.
Please note, if you don’t see your Project or Provider in the dropdown you will need to send us the new Project’s approved services and approvers when the SOW is submitted to FC Support for signature processing and/or the new Provider’s contact information.
Please review the Services Deck for all existing approved services we have available in NMSTAR.
Please note, the Workbook Upload and Provider Invoice Upload services are being retired and can no longer be utilized for new projects.
It is the Agency's responsibility to ensure the project is configured correctly and there may be processing delays if these new project details are not provided to FC Support.
Please contact us at support@fallingcolors.com if you have any questions or would like to review with our team.
Lead Agency Specific SOWs can be found here for quick use for either FY24 or FY25below:
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HCA- BHC + HCA- BHSDBHSD Amended SOW Template |
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BHCCYFD Amended SOW Template |
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DOHCYFD Amended SOW Template |
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ECECD PRQI Amended SOW Template |
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DOHALTSD Amended SOW Template |
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ECECD Amended SOW Templates |
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Amended SOW Policy Change
The BHC and Falling Colors require Amended SOWs to be submitted with an explanation or reason for the amendment. This will be relayed to the provider when the amended SOW is routed for signature. Amended SOWs are NOT required for:
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When submitting your SOW, |
you may ONLY include |
one:
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Falling Colors will make 4 attempts to contact and remind providers about unsigned documents. After 1 month we will then inform the member agency of the unsigned documents and cease attempts to contact.
Using the SOW Template
Select the Lead Agency you are affiliated with (BHC, BHSD, CYFD, DDC, DOH, ECECD, ALTSD, HED, etc.).
If you are affiliated with a specific Division at your Agency (such as Protective Services at CYFD, OSAH at DOH, etc.) select your corresponding Division under the Lead Agency Division field.
Select the Provider from the Dropdown. This is a list of the vendors that are registered in STAR NMSTAR and contracted with FCC. If you do not see a provider in the dropdown, please reach out to us at support@fallingcolors.com and we will reach out to Onboard a New Vendor/Provider in NMSTAR
The State Fiscal Year will default to the Current Fiscal Year. *SOWs can include Multiple Fiscal Years.
Under Services, indicate if this SOW is for Client-Based Services or Non-Client Based Services. *This lets our compliance team know what FCC Contracts to send if this is a new Vendor.
Under Billing Type, choose Encounters (Unless you are creating an SOW for Claims, then indicate Claims as the Billing type).
For Funding, choose one of the following based on your funding type:
State General Funds
Federal Funds
Other State FundsSpecial Appropriation
Fund Pool: Enter the specific fund source or fund sources (s): Select fund sources from the drop-down that the provider will be receiving allocations from.
Project: Enter the name of the Project the provider will be participating in on the SOW. If this is a new project, please notify Falling Colors Support of the new project (support@fallingcolors.com)
*. One project per SOW.
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If new Fund Pool or Project, please see our How toAdd a New Fund Source and/or Project in STAR for requirements. |
If you choose to include an Allocation amount for the provider within the SOW, please note the following included language. This language is included to inform the Provider that Falling Colors is not to be held responsible in the case the Provider’s allocation is increased or decreased during the FY.
Please include program requirements, deliverables, timelines, and budget table. Please see our Services Deck for specific NMSTAR services that align with the SOW Budget Deliverables.
Please contact Falling Colors Support to configure your encounters for your projects prior to allocating.
The Annual Financial Reports section: this section dictates the annual financial reporting information the provider will submit to the Lead Agency with their SOW. The provider can choose between two options:
Option 1: For vendors that will expend $750,000 $1 million or more during the listed Fiscal Year.
Option 2: For vendors that will expend less than $750,000 $1 million during the listed Fiscal Year. The provider is then prompted to choose one of the four listed options provided.
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Submitting a Financial Audit or report is a condition of this Scope of Work for MOST Vendors. |
Amended SOW Policy Change
IN PROCESS - stay tuned for updates
On the Execution Page, the Signatory Authority for the provider will be required to sign, date, and include their name and title, as it relates to their role at the provider.
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Submitting your SOW for Processing to Falling Colors Support
Once you have finalized your Scope of Work, please submit it to your ASO Finance Manager for their review and approval. Once approved, they will submit the SOW to Falling Colors Support for processing by emailing it to us as an attachment to support@fallingcolors.coma new support ticket. Falling Colors Support will review and track the SOW internally and then route it to the provider’s Signatory Authority via SignEasy.
For ASO Finance Manger Use:
To submit your Scope of Work to Falling Colors, you can do so by one of the following options:
Email the SOW directly to Falling Colors Support with a request to route the SOW for signature. Please send no more than 1 SOW per ticket with clear SOW Name in Subject Line for tracking and processing purposes.
Upload SOWs in bulk to the FC Secure Site (SFTP) and relay notice of the file upload to FC Support.
For best clarity when processing, please include the Lead Agency, Fiscal Year, Fund SourceProject, and Provider name in the name of the SOW file and subject line.
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When the SOW needs to be sent for signature to someone other than the Signatory Authority as listed in STAR, please include the e-mail address(es) of the person(s) that should receive the SOW. |
Subject: LeadAgencyDIV_FY24FY26_SOW_ProviderName_Project
Hi Support,
Please send the attached FY24 FY26 SOW LeadAgencyDIV_FY24FY26_SOW_ProviderName_Project to the Provider for signature processing in SignEasy.
Thank you,
Lead Agency Finance Manager
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Documents uploaded to the SFTP will be purged after 60 days. Please be sure to download your executed SOWs in a timely fashion and save them internally. |
FC Support will relay a confirmation on the Support Ticket to you once the SOW has been sent in response to the SOW ticket it was submitted onwithin 24-48 hours if the SOW is received on the correct template and includes are required and appropriate language.
FC Support will send another follow-up email to the Lead Agency to let them know when the SOW is signed and let them know a CRF can be submitted for processing now, if needed.
respond to the support ticket once the SOW is executed. We will attach the executed SOW and send you a reminder to submit a CRF.
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To verify the status of your SOW, please contact FC Support. We’re happy to verify what SOWs have been executed and what are pending. |
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Documents uploaded to the SFTP will be purged after 60 days. Please be sure to download your executed SOWs in a timely fashion and save internally. |