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Step 1

In order to To log into the New Mexico Healthy Families Portal, you will need an invite from a participating healthcare provider or hospital admin will need to invite you.

Step 2

Check your inbox for an invitation email titled “Welcome to NM Healthy Families” and open the email.

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Step 2

Click click the button in the email that reads “Please click here to create an account.”

If you have not received an invite email, please ask your admin to grant you access to the system.

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Step 3

You will be taken to an account creation page. Enter your information in all the fieldsfirst and last names, then create a password.

All passwords must:

  • be 8 characters or longer

  • contain a capital letter

  • contain a number

  • contain a symbol

Click “xxx” “Submit” when you’re finished.

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Step 4

You will be directed to the

main portal page. Before using the platform, please check your email once again. You will have received

NM Healthy Families home page, as depicted below, and you will receive an email titled “Confirm your email.”

Open

this email

the message and click the button to confirm

your email.Your account is now created and

your identity, then your account will be ready to use.

Download
Quick Guide as PDF

Download
Project User Guide

Go To Project Troubleshooting Page

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If you have any issues, please reach out to support@bhsdstar.org.