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Client Tracking Items

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Active Clients

From the Overview page:

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  1. Click View underneath the Check-In Required icon.

  2. A list of clients who meet the following criteria will be displayed:

    1. The client is enrolled in a financial, encounters-based project (i.e., Claims).

    2. The client’s most recent Mandated Data record is 120+ days old.

    (ADD SCREENSHOT OF OVERVIEW TRACKING WITH ACTIVE/DEACTIVATED/ETC)

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Claims History

From the Overview tab:

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  1. Click view under Pending Invoices.

  2. The invoices screen will display listing your pending approval and payment invoices.

  3. Click the Search field and enter Invoice #.

  4. The invoice will display in the table.

  5. Click the Invoice Details link.

  6. Invoice Details including Services and Invoice Decisions are displayed.

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To Add Comments

  1. Click Add Comment

  2. Enter free text comments.

  3. Click Submit Comment

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    The comment is displayed and shared with the Program Manager.

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  1. Click view under Invoice History

  2. The invoices screen will display listing a list of your processed invoices.

  3. Click the Search field and enter Invoice #.

  4. The invoice will display in the table.

  5. Click the Invoice Details link.

  6. Invoice Details including Services and Invoice Decisions are displayed.

Reports

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From the Overview Project screen:

  1. Click the Run Report drop-down and click report.

  2. Click/Select Report Criteria.

  3. Click Run Report.

  4. Report details are displayed.