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Before starting, though - what error message are you receiving? If you are having login issues, a message will appear below the login log-in fields that will give you some information on what might be happening. It might make the situation clearer.
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You don’t have a STAR account yet. STAR accounts must be explicitly requested by designated users. Please verify that an account has in fact been requested for you.
Your username is incorrect. All STAR usernames are email addresses - it would be the email address sent to us by the designated user who created your account. Include everything before and after the “@” - for example: yourname@email.com
Your account is inactive. See the question below for more details on how to deal with an inactive account.
Your password is incorrect. This happens to everyone. Verify that you’re entering the correct password. If you believe you’ve forgotten it, initiate a password reset by clicking on “Did you forget your password?”
Note: Falling Colors support staff do not know users' passwords and cannot create new passwords - the password reset process is the only way to log in , if you’ve forgotten your password.
You are at on the incorrect page. From time-to-time users will end up on the wrong page. To access BHSDSTAR, you will need to go to star.bhsdstar.org
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