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DDC Coordinators and Vendors can add services for clients and view services that have been conducted/rendered.

To Add a Client Service

Note: A referral must be made by DDC and accepted by a Vendor before client services can be entered.

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  1. Click the Referrals tab.

  2. Click the Add Services button and click the appropriate service.

  3. Click the Funding drop-down and click the appropriate fund. (Note: If only 1 Fund Source exists, you can skip this step and the system will auto-select)

  4. Click the Date of Activity field and enter the date the service was rendered. Date Format mm/dd/yyyy. (Services must be entered no more than 30 days after they were rendered and within the Referral period.)

  5. Click the Cost of Activity field and enter the $ amount. (Note: If the service has a designed fee, this step is not needed)

  6. Click the appropriate Activity Type(s) if displayed.

  7. Click the Staff drop-down and click the staff who rendered the service if displayed.

  8. Click Choose File or Click Link to Existing to attached required service documents.

  9. Click Save.

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To Add a Non-Client Service

Note: A referral must be made by DDC and accepted by a Vendor before services can be entered.

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  1. Click the Guardianship Program on the left navigation.

  2. Click the Professional Guardians project.

  3. Click the Add Services button and click the appropriate service.

  4. Click the Funding drop-down and click the appropriate fund. (Note: If only 1 Fund Source exists, you can skip this step and the system will auto-select)

  5. Click the Date of Activity field and enter the date the service was rendered. Date Format mm/dd/yyyy. (Services must be entered no more than 30 days after they were rendered and within the Referral period.)

  6. Click the Cost of Activity field and enter the $ amount. (Note: If the service has a designed fee, this step is not needed)

  7. Click the Staff drop-down and click the staff who rendered the service if displayed.

  8. Click the Vendor drop-down and click vendor.

  9. Click Choose File or Click Link to Existing to attached required service documents.

  10. Click Save.

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Service Rules

The below service rules apply and the system will not allow a service to be saved if it does not meet the acceptable criteria below:

Service Name

Fee Schedule Amount

Service Rules

Professional Guardianship - face-to-face

$325.00

Can only be billed once a month per client per calendar month.
Cannot be billed in the same month for the same client as “Professional Guardianship – Intensive Support Incentive” or “Professional Guardianship-Non-face-to-face/Exceptions”
Rendering staff must have a National Certified Guardian Certificate and Background Check uploaded. 

Professional Guardianship – Intensive Support Incentive $650.00

Can only be billed once a month per client per calendar month.
Cannot be billed in the same month for the same client as “Professional Guardianship- face-to-face” or “Professional Guardianship-Non-face-to-face/Exceptions”
Rendering staff must have a a National Certified Guardian Certificate and Background Check uploaded.

Professional Guardianship-Non-face-to-face/Exceptions$325.00

Can only be billed once a month per client per calendar month.
Cannot be billed in the same month for the same client as “Professional Guardianship- face-to-face” or “Professional Guardianship – Intensive Support Incentive”
Rendering staff must have a a National Certified Guardian Certificate and Background Check uploaded.

Non-Billable Client Encounter

$0 $0.00  includes Time In/Time Out

90 Day Court Report$500.00

Must be billed within 90 days of Guardianship Acceptance.

Annual Court Report

$0 $0.00 

Final Client Report$0.00

Must be billed filed within 7 days of Notification of Death.

Treatment Guardian face-to-face$85.00

Can only be billed once a month per client per calendar month.
Rendering staff must have a a Treatment Guardian Certificate and Background Check uploaded.

PET-Petitioning Attorney Petition

$675.00

Can only be billed once per client per case.
Rendering staff must have a State Bar License and Background Check , Professional Liability Insurance (Declaration Page Only), and Special Commission Letter uploaded.

Extraordinary CostsManually entered

Can only be billed once a month per client per calendar month.

Must be submitted with receipts.

GAL-Guardian ad Litem$650.00

Can only be billed once per client per case.

CV-Court Visitor

$325.00

Can only be billed once per client per case.

PET-Petitioning Attorney Transfer

$450.00
Rendering staff must have a State Bar License and Background Check , Professional Liability Insurance (Declaration Page Only), and Special Commission Letter uploaded.

PET-Petitioning Attorney Hearing

$225.00CV-Court Visitor

Can only be billed once per client per case.

CV-Court Visitor-Spanish Speaking

Can only be billed once per client per case.

PET-Petitioning Attorney Transfer

Rendering staff must have a State Bar License and Background Check , Professional Liability Insurance (Declaration Page Only), and Special Commission Letter uploaded.

Court Hearing

$0 $0.00 

Guardianship Acceptance$500.00

Can only be billed once per client per guardianship appointment.
Rendering staff must have a National Certified Guardian and Background Check uploaded. 

PET-Petitioning Attorney Emergency Case$450.00

Can only be billed once per client per case.
Rendering staff must have a State Bar License and Background Check , Professional Liability Insurance (Declaration Page Only), and Special Commission Letter uploaded.

The system will bundle all services and create invoices at 12:01am on the 1st and 16th of every month.

Tip: Manually entered services can be deleted or edited until they are bundled into an invoice.

To Edit a Service

From the Client’s Dashboard:

  1. Click the Services tab.

  2. Click the Service Transaction ID to open the service.

  3. Make the necessary changes and click Save.

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To Delete a Service

From the Client’s Dashboard:

  1. Click the Services tab.

  2. Click the Trash Can Icon for the appropriate service. The service will be removed.

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