Vendors have 30 days from the date a correction is required to submit the correction. If not corrected in 30 days, the invoice will be automatically denied.
Corrections Required - Overview
Provider Corrections Required Quick Training
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Completing Corrections - Providers
As a Provider, you must complete corrections from within the Invoice that is Marked for Corrections. To complete corrections on an invoice, complete these steps:
Log into STAR
Navigate to the Invoice Trackers under Overview Tracking. The number within the orange circle on each track indicates the number of invoices in
that current state.
Select Take Action under Corrections Required.
Click Take Action to begin the corrections process.
Corrections Required List
Awaiting Action indicates the number of invoices that have been identified as needing corrections.
This icon indicates the Corrections Required state.
Click on the Teal Title of your provider to begin corrections.
By clicking on the black dialogue box, you can review the most recent comment applied to the invoice.
Detail of Invoice Needing Correction
The Teal Underscore indicates the current tab being viewed.
Click on the Underlined Service to begin Corrections.
General Invoice information, including the Provider Site, the Project Manager, relevant Fund Source, and any files uploaded by the Provider or Approver.
The Add a New Service feature allows for services to be added to an existing Invoice.
The comments section displays any comments added to an invoice.
To add commentsThis will direct you to the Invoice Management feature.
Locate any invoices needing corrections under Corrections Required - Awaiting Action.
To begin your corrections, click on the teal-colored name of your Provider under Invoice Details.
Review the comments section to see what corrections are required.
Services that are in Orange have been selected by the Lead Agency as in need of corrections.
To update an existing service, click on the name of the service under Service.
Once you have opened the existing service, update any of the fields (Date of Activity, Cost of Activity, Documentation, etc.) and click Save once completed.
To delete a service from the invoice, click on the Trash Can icon on the highlighted service.
To add a new service to an invoice, click on the Add
a New Service dropdown.
Submit Action may be used once corrections are completed.
Making Corrections
Verify that all fields have the correct information:
Date of Activity
Cost of Activity
Supporting Files
All fields can be edited in this view
To turn in your corrections, select the Corrections Completed status from the Action drop-down.
14. Then, select Submit Action.
The invoice will then be returned to the Lead Agency for review.
| Note |
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Providers have 30 days from the date an invoice is returned for corrections to submit the correction(s). If not corrected in 30 days, the invoice will be automatically denied. |
| Warning |
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The Fund Source and Service Month on an invoice cannot be corrected. An invoice submitted for the wrong fund source or service month must be denied by the program manager. |