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Method 1: If you do not remember your password, you can ask your Administrator to send you a Password Reset email from the system.
Method 2: On the login page you can click the “I forgot my password” link and the system will send you a Password Reset email.
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Method 3: From within the system, click your name in the lower-left corner.
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Step 1
Click on your name at the bottom of the sidebar on the left side of the screen.
Step 2
Click on the relevant teal icon to update your Email, First Name, or Last Name affiliated with your account.
Click on Change Password to update your password.
Step 3
Change your Password
If you have selected Change Password, you will be redirected into the Falling Colors application to update your password.
Enter your current password
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in the “Old Password” field. Then, enter a new password that is at least
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12 characters
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in length and contains a lowercase letter, uppercase letter, a number, and a special character.
When the new password meets the requirements, and you’ve properly confirmed the password by retyping it in the second field to
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confirm the new password,all the warning indicators will deactivate,
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Click Submit. Your password is now changed and must be used the next time you log in.
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and the Continue button will appear.
Change your Email
If you have selected Change Email, you will be redirected into the Falling Colors application and will be automatically requested to supply your new/updated email address.
Change your Name
If you have selected Change Name, you will be redirected into the Falling Colors application and will be automatically requested
Step 4
Click Continue and you will be taken back to the application. You can now login with your new password.