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The DDC application has 3 primary users:

DDC Coordinators:

  • Register clients

  • Create cases

  • Update case data and close cases as appropriate

  • Create referrals to service providers

  • Terminate referrals to service providers

  • Have access to all client level data

  • Upload documents

  • Share documents with appropriate providers

  • Have oversight of all vendor activities

Vendors-Treatment Guardians:

  • Register clients

  • Accept and Decline referrals

  • Add client notes

  • View case documents that have been shared with them by a coordinator

  • Upload case documents and replace or remove documents they’ve uploaded

  • Add services

Referral-Professional Guardians, Court Visitors, and Attorneys:

  • Accept and Decline referrals

  • View case documents that have been shared with them by a coordinator

  • Upload case documents and replace or remove documents they’ve uploaded

  • Add client notes

  • Add services for an active referral

Note: A referral provider cannot register clients or bill for services not associated to a case referral.

Tip: To request access for a new user at your facility-Send an email request to support@fallingcolors.com. Please provide the Name of the Organization and Location, person’s First and Last Name, their Email Address, and the permissions needed based on the list above.