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Method 1: If you do not remember your password, you can ask your Administrator to send you a Password Reset email from the system.
Method 2: On the login page you can click the “I forgot my password” link and the system will send you a Password Reset email.
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Method 3: From within the system, click your name in the lower-left corner.
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Step 1
Click on your name at the bottom of the sidebar on the left side of the screen.
Step 2
Click on the relevant teal icon to update your Email, First Name, or Last Name affiliated with your account.
Click on Change Password to update your password.
Step 3
If you have selected Change Password, you will be redirected into the Falling Colors application to update your password.
Enter your current password
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in the “Old Password” field. Then, enter a new password that is at least
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12 characters
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in length and contains a lowercase letter, uppercase letter, a number, and a special character.
When the new password meets the requirements, and you’ve properly confirmed the password by retyping it in the second field to
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confirm the new password,all the warning indicators will deactivate,
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and the
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Continue button will
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appear.
Click Submit. Your password is now changed and must be used the next time you log in.
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Step 4
Click Continue and you will be taken back to the application. You can now login with your new password.
