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2. If Methasoft needs Falling Colors' help, they’ll reach out to us. However, if you do need our help, you can create a support ticket by emailing us at support@fallingcolors.com
This is also the email address for vendor admins to add, update, or remove staff permissions.
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3. It’s important that both Methasoft and Falling Colors know the IP address you are using for registry uploads.
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Methasoft should have this information already, but it’s a good practice to at least be aware of the address being used and have it handy.
If you’re aware that the IP address has changed,
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please contact both Methasoft and Falling Colors to update us.
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4. We have two guides covering Methadone registry operations in Star:
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