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Once the LOD draft is approved for implementation, FC Support will route the LOD for Signature to Jorie and Nick for review and Signature via SignEasy. The LOD will be implemented in STAR once the LOD has been signed by both parties.

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Scope of Work (SOW)

FOR LEAD AGENCY USE ONLY: To submit a lead agency-approved Scope of Work (SOW) to FCC for signature processing, please complete the SOW template below and submit it to your Financial Services Manager for review and approval.

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The Financial Services Manager will then upload the SOW to the Secure File Transfer Portal (SFTP) for FC Support to process and let us know at support@fallingcolors.com. FC Support will then track the SOW and send it to the provider via SignEasy for review and signature. Once the SOW is signed, FC Support will upload the executed PDF to the SFTP folder for the lead agency records and review.
Please see our guide: Submit a Scope of Work for Processing for instructions and requirements.

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Change Request Form (CRF)

FOR LEAD AGENCY USE ONLY: To submit a Change Request Form for either an initial allocation or a reallocation to a STAR Provider, please request the CRF template from FC Support (support@fallingcolors.com). Once completed, please submit the CRF to the Lead Agency Financial Services Manager for their review and approval. FC Support will process the CRF once the Lead Agency Financial Services Manager submits it to FC Support for processing.

*SOWs must be executed in order for CRFs to be processed.

Please see our guide: Submit a Change Request Form (CRF) for instructions and requirements.