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The approved Provider Alert should be submitted by either Stanford Kemp or Raymond Duran on behalf of Stanford to FC Support at support@fallingcolors.com for processing. FC Support will respond to the request once the alert has been scheduled for distribution and posting.

Please see our guide: How to submit a Provider Alert for instructions and requirements.

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Letter of Direction (LOD)

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Once the LOD draft is approved for implementation, FC Support will route the LOD for Signature to Jorie and Nick for review and Signature via SignEasy. The LOD will be implemented in STAR once the LOD has been signed by both parties.

Please see our guide: How to Submit a Letter of Direction (LOD) for instructions and requirements.

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Scope of Work (SOW)

FOR LEAD AGENCY USE ONLY: To submit a lead agency-approved Scope of Work (SOW) to FCC for signature processing, please complete the SOW template below and submit it to your Financial Services Manager for review and approval.

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The Financial Services Manager will then upload the SOW to the Secure File Transfer Portal (SFTP) for FC Support to process and let us know at support@fallingcolors.com. FC Support will then track the SOW and send it to the provider via SignEasy for review and signature. Once the SOW is signed, FC Support will upload the executed PDF to the SFTP folder for the lead agency records and review.

Please see our guide: Submit a Scope of Work for Processing for instructions and requirements.

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*SOWs must be executed in order for CRFs to be processed.

Please see our guide: Submit a Change Request Form (CRF) for instructions and requirements.

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