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The Financial Services Manager will then upload the SOW to the Secure File Transfer Portal (SFTP) for FC Support to process and let us know at support@fallingcolors.com. FC Support will then track the SOW and send to the provider via SignEasy for review and signature. Once the SOW is signed, FC Support will upload the executed PDF to the SFTP folder for the lead agency records and review.

Change Request Form (CRF)

To submit a Change Request Form for either an initial allocation or a reallocation to a STAR Provider, please request the CRF template from FC Support (support@fallingcolors.com). Once completed, please submit the CRF to the Lead Agency Financial Services Manager for their review and approval. FC Support will process the CRF once the Lead Agency Financial Services Manager submits it to FC Support for processing.

*SOWs must be executed in order for CRFs to be processed.