Section Summary: The Triage user at the Lead Agency views the report for completeness and to determine if it should be reported to their Lead Agency. If the report is incomplete, they can return it to the originator or reviewer, adding comments indicating the edits required (These comments are viewable to Originator, Reviewer(s), and all Oversight users). If the report should not be reviewed by their agency, the triage user can make that distinction giving oversight responsibility to the appropriate agency. If the report is complete and ready for investigation, they can assign Flags and Acuity, assign an Investigator, and send notification about the submitted report.
As a Triage user at the State Agency, when new reports are submitted and ready for Triage, you will receive a notification in email, text message, or both, depending on the preferences you have set.
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