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You can navigate through the Incident Report sections using the menu on the left.
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Step 2 - Add Comments to the Report
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Click the triangle icon to submit comments. As you add your comments throughout the report, and the application will keep track of where each comment was added.
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You can click the Trashcan icon to remove a submitted comment. You can also click the Open icon beside any comment to jump to the question where that comment was added.
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Step 3 - Complete the Triage Review
When you have reviewed the entire report and finished adding comments, click “Completethe Finalize tab.”
Step 4 - Submit the Review Outcome
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Accept - If you determine that this Incident Report is complete and of sufficient quality.
Return to Originator - If you determined that the report needs revisions.
Return to Managed Location and Remove Skip Review Status:
The report will be set to Awaiting Provider Review status.
The report will become visible to all Reviewers at the Managed Location, as well as remain visible to the Originator and everyone at the LCA.
All Reviewers at the Managed Location will receive a notification that the report has been returned for additional information.
Any Reviewer at the Managed Location can edit the report and either return it to the Originator or re-submit the report to the LCA (“Submit to Oversight”).
Then click the Complete button.
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Step 5 - Do It Again with Resubmitted Reports
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When those revisions have been made, and the report is resubmitted, you will be able to jump directly to the questions where you requested revisions and determine whether the updates submitted are satisfactory.
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Step 6 - Set the Report Acuity and Assign it to an Agent
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