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You must have your own unique email address to have an account.
All activity done using an account is tracked and recorded in STAR. Do not share your account information.
It is important to know your organization's primary and/or secondary account manager for STAR. They will be able to answer most questions for you about how they want you to use the application.
Online videos, super-quick guides, and comprehensive user guides are available on http://bhsdstar.org . For questions that can’t be answered by the online resources or your primary/secondary contact or any issues you may encounter in STAR, please email support@fallingcolors.com to create a support ticket.
Any identifying client information sent through email is a HIPAA violation. Use only the STAR Client ID when needing to reference a specific client.
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Click Location Name and edit name. (if needed-as shown on your W-9 form)
Click the Doing Business As field and enter the name. (if different than Location Name)
Click Do you have a business license drop-down and click Yes or No.
Click the Federal Tax ID field and enter ID. (A valid Federal ID number such as a Federal Employer Identification Number (FEIN), Social Security Number (SSN), or Individual Taxpayer Identification Number (ITIN)) Be sure to include the hyphen.
Click Do you have an NPI Yes checkbox to check. (if needed)
Click the NPI field and enter your site NPI. (Healthcare providers acquire their unique 10-digit NPIs to identify themselves in a standard way throughout their industry)
Click Do you have a Billing NPI Yes checkbox to check. (if needed)
Click the Billing NPI field and enter your billing NPI.
Click Do you have a Medicaid ID Yes checkbox. (if needed)
Click the Medicaid ID field and enter ID. (if Yes is selected above. Healthcare providers acquire their unique Medicaid number to identify themselves as a Medicaid Provider)
Click the Address field and enter the street address.
Click the City field and enter City.
Click the State drop-down and click state. (if needed)
Click the zip code field and enter the zip code.
Click the Use the physical address Yes checkbox (if needed) for the Billing Address. (if not enter address fields).
Click the Use the physical address Yes checkbox (if needed) for the Mailing Address (if not enter address fields)
Click the Executive Contact-First Name field and enter the Executive Contact’s First name. (The person responsible for signing legal documentation for the business)
Click the Executive Contact-Last Name field and enter Executive Contact’s Last name.
Click Executive Contact-Phone and enter the Executive Contact’s number.
Click Executive Contact-Email and enter the Executive Contact’s email address.
Click the Billing Contact-First Name field and enter the Billing Contact’s First name. (The person responsible for submitting invoices, receiving statements, and/or bills)
Click the Billing Contact-Last Name field and enter Billing Contact’s Last name.
Click Billing Contact-Phone and enter the Billing Contact’s number.
Click Billing Contact-Email and enter the Billing Contact’s email address.
Click the Language checkboxes for the languages this site supports.
Click Specialties checkboxes for specialties this site supports.
Click Facility Type(s) to select that are applicable to the site.
Click Download EFT and/or W-9 Form as needed.
Click Browse for EFT Form, double-click EFT form to upload.
Click Browse for W-9 Form, double-click W-9 form to upload.
Note: EFT and W-9 are only required if Funding is needed for the Vendor from a Lead Agency. Blank Documents can be uploaded if the Vendor is not applying for any funding.
Click Save.
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Click Staff on the left navigation bar.
Click Add Staff.
Click the First Name field and enter the Staff Member’s First name.
Click the Last Name field and enter Staff Member’s Last name.
Click the NPI field and enter NPI for the staff member.
Click Start Date and select a date from the calendar picker.
Click Save.
Click Add Licensure/Certification.
Click the Licensure/Certification Title drop-down and click the name of the licensure or certification.
Click Licensure/Certification ID and enter the ID.
Click Yes under Expiration date to un-check if the licensure does not expire (if needed).
Click the Expiration Date calendar and click the date (if needed for licensure that does expire).
Click Browse for Licensure/Certification Form, double-click form to upload.
Click Save Licensure/Certification.
Repeat for every staff person at the site who will render services and/or conduct client assessments/surveys. (This is used to calculate the payment for the service based on the licensure in the fee schedule and to activate the Start New Button for Assessments/Surveys)
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