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  • Register clients

  • Create cases

  • Update case data and close cases as appropriate

  • Create referrals to service providers

  • Close referrals to service providers

  • Have access to all client level data

  • Upload documents

  • Share documents with appropriate providers

  • Have oversight of all vendor activities

  • Approve, Deny, or Mark for Corrections invoices submitted for billing from providers

Vendors:

  • Responsible for registering clients, referrals, services, notes, documents, and billing.

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  • Register clients

  • Accept and Decline referrals

  • Add services

  • Add client notes

  • View case documents that have been shared with them by a coordinator

  • Upload case documents and replace or remove documents they’ve uploaded

  • Add services

Referral-Only Vendor:

  • ViewAccept, Close, accept and decline referralsClose accepted Decline referrals

  • View case documents that have been shared with them by a coordinator

  • Upload case documents and replace or remove documents they’ve uploaded

  • Bill appropriate Add services for an active referral

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