...
You must have your own unique email address to have an account.
All activity done using an account is tracked and recorded in STAR. Do not share your account information.
It is important to know your organization's primary and/or secondary account manager for STAR. They will be able to answer most questions for you about how they want you to use the application.
Online videos, super-quick guides, and comprehensive user guides are available on http://bhsdstar.org Manuals and Guides. For questions that can’t be answered by the online resources or your primary/secondary contact or any issues you may encounter in STAR, please email support@fallingcolors.com to create a support ticket.
Any identifying client information sent through email is a HIPAA violation. Use only the STAR Client ID when needing to reference a specific client.
The Tracking module for any given program provides quick links and information about important items specific to the program. This is located on the landing page for the program.
...