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When communicating with Falling Colors about users' permissions for approval and/or vendor access, please make sure you know which project the funding is labelled labeled under. Projects you have access to work with will be listed in the second column of the Burn Rate report - so this is the best place to determine which project you are talking about. You will see fund source and provider information listed here as well.
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How do I know whether a provider has been paid for an invoice?
There are a couple of ways to check.
The first is on the invoice itself. You can review the status of the Invoice by bringing it up in the Invoice History feature. In addition to the invoice showing up in the Paid list, a dollar sign symbol indicates that a payment has been issued:
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To do this, begin the corrections process using the action menu in the top-left corner of the invoice. Then, in the DETAIL tab, select the services that the corrections apply to. You select them by clicking to the left of the Service Date. A checkmark should appear , when you’ve made your selection.
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If you want certain line items removed, rather than changed, the process is the same as if you were indicating a correction. Mark the invoice for corrections and select the line item(s) in question, then send the invoice back to the provider. The provider will have the ability to delete the entire line item , if that’s what’s required.
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