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Sub-status

Status(es)

Description

Awaiting Action

Pending Approval

‘Awaiting Action’ sub-status is applied when the invoice requires approval from a BHSD user, payment from the Payor, or corrections from the Provider.
Note: when the system creates an invoice, the ‘Awaiting Action’ sub-status is applied.

Pending Payment

Corrections Required

In Review

Pending Approval

‘In Review’ sub-status can be applied by an Approver or Payor if the invoice is under review.
This status is not required; an Approver or Payor can review the invoice without applying the ‘In Review’ sub-status. The sub-status is merely informative and can help improve communication between stakeholders.

Pending Payment

Administrative Hold

Pending Approval

‘Administrative Hold’ sub-status can be applied by an Approver or Payor if they need to ‘stop’ movement of an invoice. This might occur if outside factors (i.e., external to the application) require the invoice to be placed on hold.
This status is not required; an Approver or Payor can simply not take action on the invoice / leave the invoice as is. The sub-status is merely informative and can help improve communication between stakeholders.

Pending Payment

In Process

Pending Payment

The ‘In Process’ sub-status is only available if Falling Colors is the payor. Invoices will not be approved; instead, they will be moved to ‘In Process’.

Processed

Invoice History

The ‘Processed’ sub-status is only available if Falling Colors is the payor. A two-step payment process is required in this case; moving the invoice to ‘Processed’ is the first step.
An invoice with a ‘Processed’ sub-status is still considered historical (i.e., it has an ‘Invoice History’ status). Processed invoices will move to ‘Paid’ before movement ceases.

Paid

Invoice History

When an invoice is paid, it obtains the ‘Paid’ sub-status. At this point, providers will have received their money, and no further action can be taken on the invoice / movement will cease.

Denied

Invoice History

If an invoice is denied, the provider will not receive money for those services. No further action can be taken on the invoice / movement will cease.

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The final table describes the actions which update an invoice’s status and/or sub-status, creating movement. These actions are made available to Approvers, Payors and Providers in the ‘Action’ drop-down list on the Invoice Details page (with the exception of System-performed actions and the ‘Submit for payment’ action). Actions are limited to the corresponding group to which the user taking the action belongs.

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